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The diversity in today's workplace means we must be more sensitive to those other cultures, as much as people from other cultures must be sensitive to yours.
However, it also means that the culture of the workplace has changed.
Your cultural baggage is like a suitcase that contains all your beliefs, values, biases, prejudices, and – in some cases – even your habits.
It makes up a big part of who you are, how you work, and what you feel comfortable with, as well as what you don't. You might have grown up in a household where your family's culture was celebrated.
Instead, like most diversity issues in the workplace, cultural competence requires that you examine your own thoughts and feelings, then work on developing your own cross-cultural skills needed to excel in your career and within your organization.
There are four components to cultural competency that were developed by Diversity Training University International (DTUI).
However, a colleague may take a more circular approach and take longer to say what needs to be said.
Understanding the different communication styles and how culture influences them will help to ease frustration and promote understanding, not just for you, but for your colleagues, as well. Circular discussions involve telling stories around the main point.
However, cultural competence is not something you can learn by passing a test or taking a class at work.In France, the style is typically abstract, intellectually engaged, and detached.In Spain and Latin America, it can be direct, linear, abstract, and relationally engaged.What is important is acknowledging them, so they can be overcome.Perhaps before you can become culturally competent, you must first identify your cultural baggage.