They also complained that LG wouldn’t offer any support for the problem.
People that bought the first generation Samsung Family Hub smart fridge have had to constantly beg Samsung for firmware updates.
But you (justifiably) consider the functions of a smart appliance to be a major selling-point and worthwhile investment.
Well, there’s a chance that your expensive smart appliance will be dumb in less than a decade. They tended to last for a while, and you didn’t need to replace them unless you wanted a voicemail receiver or a cordless phone. According to a Gallup poll, 44% of Americans replace their cellphone every two years, and most cellphones become obsolete after about five or six years.
While newer fridges came packaged with an updated UI and a Bixby virtual assistant, the old fridges were stuck with an old firmware version for months.
Family Hub users complained that they couldn’t use the Google Calendar app in 2014, and Samsung decided that they wouldn’t fix the issue until 2017.
And a lot of these appliances are hitting the market with rushed, underdeveloped software, so people are already finding themselves with smart appliances that aren’t so smart.
LG sold their brand of smart appliances (ranges, A/C units, washing machines, and so on) with the promise that they’d work with Google Home, but early adopters in the US claimed that their devices couldn’t connect to Google Home.
Smartphones regularly require new hardware and software to keep up with the times, and old computers tend to slow down.You always have the choice to experience our sites without personalized advertising based on your web browsing activity by visiting the DAA's Consumer Choice page, the NAI's website, and/or the EU online choices page, from each of your browsers or devices.To avoid personalized advertising based on your mobile app activity, you can install the DAA's App Choices app here.Will smart appliances need to be replaced every five or six years?Obviously, your smart fridge isn’t going to stop producing cold air just because its smart features are out of date.