Updating map on magellan 1200 roadmate

I refused and was told that the Canadian government would not allow anymore free map updates since 1st of July 2019.I seriously asked if the senior support agent worked for Magellan and he said, "yes." 1 year maps 199.99 USD/2 years map update and service ONLY 245 USD for a Magellan Roadmate 5620-LM with FREE lifetime map updates I bought last year at Canadian Tire Spruce Grove, Alberta. Bought a TRX for Christmas, had difficulties initially because it was not user friendly. First time I got to update maps, process did not work.

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It is the cloud-based service which helps to save money on fuel by keeping the drivers updated with all the changes happening in real time.

That's the last I heard from customer service or anyone else from Magellan.

I attempted to email several times with no responses to emails. Magellan's support website states that "Lifetime" Map Updates are only guaranteed for three years from date of purchase.

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